Terms of Use for Wardrofresh
Introduction Wardrofresh, Inc. (“Wardrofresh,” “we,” “us,” or “our”) operates an innovative personal styling and clothing service accessible via our website www.wardrofresh.com (the “Site”) and our mobile application (the “App”). These Terms of Use (“Terms”) govern your access to and use of the Site, App, and all associated services, including ordering, shipping, and purchasing our products (collectively, the “Services”).
Acceptance of Terms By using the Services, creating an account, ordering shipments, or by interacting with our platform in any manner, you engage in our “Service” and agree to be bound by the following terms and conditions, including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Modification of Terms We reserve the right to update, change or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Accounts and Membership
- Registration: You must register for an account to use certain features of our Services. You agree to provide accurate and current information about yourself and to promptly update such information if it changes.
- Account Security: You are responsible for maintaining the security of your account and password. Wardrofresh cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
- Age Restriction: You must be at least 18 years old to create an account and use our Services.
Services Description Wardrofresh offers a subscription-based service that delivers personally styled clothing directly to your door. Our service allows you to try items before buying, with the ability to return anything you don’t wish to keep.
- Styling Fee: Users are charged a $10 annual styling fee, which covers multiple styling sessions and deliveries throughout the year.
- Damage Deposit: A refundable $10 damage deposit is collected with each shipment to cover potential damages. This deposit is returned if items are returned in original condition, or applied towards any purchases.
Fees, Payments, and Refunds
- Fees: Fees for our services include the annual styling fee and any costs for products you choose to keep from the shipments.
- Payment Methods: We accept various forms of payment as specified on the Site, which may include Visa, MasterCard, American Express, and PayPal.
- Refunds: Refunds are processed based on the payment method used at the time of purchase and are only issued for items returned within the specified trial period in their original condition.
Shipping, Delivery, and Returns
- Shipping Policy: We offer free shipping on all orders within the continental United States. Delivery times are estimated and not guaranteed.
- Return Policy: Items must be returned unworn and with tags still attached within 30 days of receipt for a full refund of the damage deposit.
Intellectual Property Rights The content on our Site and App, including without limitation, the text, software, scripts, graphics, photos, sounds, music, videos, and interactive features, and the trademarks, service marks, and logos contained therein, are owned by or licensed to Wardrofresh, subject to copyright and other intellectual property rights under United States and international laws and conventions.
User Conduct You agree not to use our Services to:
- Upload, post, email, or otherwise transmit any content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful, or racially, ethnically, or otherwise objectionable.
- Harm minors in any way.
- Impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity.
Dispute Resolution Disputes arising under these Terms will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
General Conditions We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve transmissions over various networks.
Contact Information Questions about the Terms of Service should be sent to us at support@wardrofresh.com.
Effective Date These Terms are effective as of [29/05/2024].